Karnataka – First State in India to introduce ‘Remote Expert Government Services’ (REGS) : November 2014

Remote Expert Government Services (REGS), Mantri Square Mall, Malleswaram, Bengaluru

Friday – November 14th, 2014.  Now file an FIR from a Kiosk in a Shopping Mall ,without having to enter a police station.

A citizen can now lodge complaints via Remote FIR Centre. The complainant can sign, print and scan documents virtually as a part of the experience

The first REGS Kiosk was inaugrated by Chief Minister Siddaramaiah. The event was attended by Home Minister K.J.George, DG & IGP Lalrokhuma Pachau and City Police Commissioner M.N. Reddi

The kiosk is accessible 24×7 and will now serve as a central location for FIR’s related to 105 law & order police stations as well as 42 traffic police stations

The Karnataka Government has set up the kiosk as a pilot project. The kiosk has been set up with the company that developed the technology for the project – Cisco, incorporating Cisco TelePresence system

On successful feedback and implementation, the facility would be extended across the entire state

The initiative is also to enable in building a strong and sustainable police-citizen relations

First Complaint :

The first complaint was filed at the kiosk centre by Yatish Kumar, about a 2-wheeler vehicle theft

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